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Frequently Asked Questions

Indeed, ALFAMD is free for the initial 6 months. Post this period, the only cost is associated with the clearinghouse fee, applicable only if you opt to partner with us for your billing work

Installing ALFAMD is hassle-free as it is a cloud-based software accessible from any device at any time.

No, we believe in transparency, and there are no hidden fees. Additionally, we do not charge for support services.

Our dedicated data migration team is ready to help you effortlessly transfer your data. Additionally, the migration of patient demographics is free of charge.

Yes, ALFAMD is designed to support integrations with other software.

Yes, we offer functionality for customized templates to suit your specific needs.

Yes, you have the flexibility to cancel at any time, and we will assist in transferring your data at no additional cost.

Our state-of-the-art ERA Bot operates automatically, processing ERAs round the clock without the need for manual intervention, thereby saving valuable time.

Absolutely. We adhere to HIPAA compliance, ensuring your data is securely encrypted, stored, and backed up in the cloud. Robust encryption measures are in place to enhance security.

The onboarding process usually takes around 2 to 3 weeks, depending on the volume of providers.

Certainly. We have tailored plans for billing companies. For more information, please send a request to info@alfamd.com, and our team will get in touch with you.
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